BPO & OUTSOURCING

Time tracking across every client, every site

Time and attendance software for BPO teams: manage high-headcount workforces across clients and sites with fraud-proof clock-ins and centralized reporting.

An isometric office tower and desks, with a client site and a kiosk clock-in with a face match
BUILT FOR BPO

Made for multi-client, multi-site operations

BPOs manage thousands of employees across dozens of client sites β€” Day.io keeps every clock-in accurate and every client's reporting separate and clean.

Multi-Site Management

Run scheduling and time tracking across every client site from one platform.

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Client-Level Reporting

Generate separate, audit-ready reports for each client relationship.

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High-Volume Clock-ins

Facial recognition and device validation scale to thousands of employees without added hardware cost.

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3
Ways to clock in: web, app and kiosk
40 h
Weekly overtime applied on its own
500K
Users worldwide
50
Countries served
TRUSTED BY 1,000+ COMPANIES WORLDWIDE
PepsiCo Kraft Heinz Citrosuco C.Vale Club Med TikTok Kwai Dengo Verisure Andrade Gutierrez 3R Petroleum Gi Group eloPar QuintoAndar Rappi Bemol Positivo Ever Group Águia Branca
BUILT FOR BPO

Every client site, one account

Run several client sites, or several companies, from one Day.io account.

HOW IT WORKS

Large teams, kept in order

Clock-ins, schedules and overtime for every site, in one place.

01

Clock In at the Kiosk

Agents clock in with their face at a shared tablet, and anyone without a registered face uses a PIN.

02

Schedules for Every Shift

Publish schedules for day and night shifts, and each agent gets a phone notification.

03

Night and Weekend Rules

Night overtime, weekend rates and weekly overtime after 40 hours apply on their own.

  • βœ“ Set once, applied to every shift
  • βœ“ Every time card edit logged
ROLLOUT SUPPORT

Rolling out to your sites with a specialist

When you work with a specialist, the rollout follows your sites and shift patterns.

A Deployment Specialist

One person who sets up your sites, roles and shift rules with you.

Kiosk Setup at Each Site

Help setting up the shared tablets at each site entrance.

Moving Your Existing Records

Past time records brought over from your current system and checked before go-live.

GETTING LIVE

From kickoff to your first payroll

What the rollout looks like for a BPO with teams at several client sites.

1

Map Your Sites and Teams

List each site, its teams, who leads them and the shift rules you pay by.

2

Configure and Test

Roles, kiosks and overtime rules are set up and tested with a real week of shifts.

3

Pilot at One Site

Start with one site for a pay period, adjust, then add the others.

4

Every Site Live

All sites clocking in on Day.io, with team leads shown how to approve hours.

SECURITY & PRIVACY

Security across every site and company

Security controls and a record of every edit, with clock-in history kept for as long as you need it.

01

SOC 2 Type 2

Independently audited security controls.

02

Full Audit Trail

Every clock-in, edit, and approval logged and exportable.

03

Custom Roles

Scope each role by team or company, so leads see only their own people.

04

Data Encryption

Data encrypted in transit and at rest.

05

99.5% Uptime SLA

Uptime backed by a service level agreement.

06

GDPR Ready

Personal data handled in line with the GDPR.

07

Single Sign-On

Sign in with your identity provider on the Enterprise plan.

08

Help When You Need It

Email [email protected] for help with setup, rules or exports.

CERTIFIED & AUDITED

Independently verified

Security and privacy standards you can check before you sign up.

AICPA SOC 2

SOC 2 Type 2

Audited controls for security, availability, and confidentiality.

GDPR

GDPR Ready

Personal data handled in line with the EU General Data Protection Regulation.

Talk to us about your sites

A specialist can walk you through setup for several sites or companies.

INTEGRATIONS

Hours ready for ADP, SAP and Workday

Send each company's approved hours to payroll, or export them to Excel or CSV.

SAP SuccessFactors ADP Workday Oracle
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OPERATIONS AT SCALE

Consistent records across every contract

A single audit trail standard, backed by e-signature, keeps every client's workforce data defensible and easy to report on.

  • βœ“ Centralized visibility across all sites
  • βœ“ Client-level, audit-ready reporting
  • βœ“ Fraud-proof clock-ins at any volume
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Ready to standardize time tracking across every client?

Talk to a specialist about Day.io for BPO and outsourcing operations.