The internet is a vast landscape — and the world of business has never been more interconnected. With so many opportunities at your fingertips, you need to ensure that your company stays on top of things.
In today’s digital world, every organization should monitor its employees’ online activity. Monitoring software can help you monitor how they are spending their time online and bring you better results. It can help you enhance employee productivity, reduce legal liability and even improve your bottom line.
In this blog post, we’ll give you some tips for using monitoring software, as well as techniques that will help ensure that your company’s data is protected from malicious threats.
What Is Corporate Monitoring Software and What Does It Do?
Corporate monitoring software is used to track the activity of individual employees on computers, tablets, and smartphones. This includes everything from web browsing histories to social media posts — even emails sent outside your organization’s network.
Using this software allows managers to make sure that company resources are used effectively while also protecting sensitive data against malicious threats like malware attacks.
Why Should You Use a Corporate Monitoring Solution?
As technology keeps evolving, so do the threats that businesses face. When it comes to protecting your company’s intellectual property and sensitive information — knowing exactly what is being said about you online can be incredibly useful for both offensive and defensive purposes.
When deciding whether your company should use corporate monitoring software, it’s important to keep its potential benefits in mind. These include:
Helping Identify Security Risks
Monitoring software can help you identify security risks by giving you insights into how employees use the internet — and what information they’re sharing online. This makes it easier for you to find out who might leak company secrets, customer data, or even publish confidential company information on social media.
Making Sure That Employees Aren’t Wasting Time on Non-work Related Activities
Monitoring software helps managers ensure employees aren’t spending more time on Facebook than they are at their desks.
In an increasingly competitive marketplace, your company needs to know that its workers are being productive — and it’s a good idea to have a way of measuring just how much work is getting done during the workday.
Improved Business Intelligence and Decision Making
Corporate monitoring software can help improve your company’s business intelligence by helping you discover more about your customers and competitors.
It can help managers identify the best times to contact clients or determine when someone uses a competitor’s product instead of their own. When businesses make better decisions based on this kind of information, it helps everyone in the long run — employees included.
We cannot stress how important it is to make sure that your company is following all of the rules and regulations regarding data security — which means knowing exactly what information is being shared with third parties. Monitoring software can help give companies peace of mind by seeing to it that they are doing everything by the book.
How to Choose the Right Company for Your Needs
When it comes to choosing the right company, here are a few things to consider:
When you’re looking for a good monitoring software company, one of the first things to consider is how much they cost.
The price will vary depending on what features your company is looking for, as well as the number of users that will be using the service. It’s important to make sure that whatever package you choose is right for your business.
Different companies offer different features, so you should always research before committing to a particular provider.
For example, long-term monitoring is often considered the best way to protect company data — but it might not be ideal if you need instant access to information or want employees’ activity reports within seconds of logging off.
Read the fine print before you make a choice — otherwise, you might end up with an inadequate product that doesn’t meet your business needs.
Be sure to consider the company’s customer service department. Monitoring software isn’t something you can just pick up and use right away — so it helps if your provider offers help with training or setup, as well as tech support for any issues that come up during installation.
Their Experience in Your Industry
You should also consider the company’s experience with your industry. If you are in a highly regulated or high-security environment, for example, it might be better to choose a company that has already worked with businesses like yours before.
Integration With Your Existing Systems
You will also want to consider how your new monitoring software will integrate with the other tools you use in your business. For example, suppose you already have a time-tracking system, like Day.io, or sales lead database. In that case, it can be helpful to find out whether the company offers an API that makes integration easier.
When Should You Consider a Corporate Monitoring Solution?
The best time to consider a corporate monitoring solution is when you need your employees to be more productive.
If you are having issues with workers wasting time on Facebook or Twitter, for example, then it’s a good idea to start looking into software that will monitor their internet activity.
As mentioned before, this solution can help businesses make better decisions that result in higher profits, fewer errors, and more satisfied customers. Hence, it is better to use this tool when you want to increase your employees’ productivity levels.
Who Can Benefit From Using This Type of Tool?
Any company that is concerned about the productivity of their employees should consider using this type of tool. However, managers or leaders can most benefit from having access to the information it provides. It can help them monitor what apps are being used and for how long, which applications or websites are visited during work hours (or not), etc.
They can track their employees’ activity and identify who is productive to the company and who isn’t working up to standard, or wasting time on distracting websites.
Tips and Tricks for Making Sure You’re Getting the Most Out of Your New System
To make sure you are getting the most out of your new system, here are some tips and tricks to consider:
Don’t Install on More Than One Machine
One common mistake that people often make with this type of software is installing it on too many computers. Keep in mind that these systems monitor all activity, including keystrokes, screenshots, and all other actions taken on the company computer.
If your employees use your work laptop to surf the web or write personal emails during their downtime at home — they might be surprised when you tell them that you’re monitoring what is being typed.
Keep an Open Dialogue With Management About the System
Consider having an open discussion with management about the system — especially if you are using it on employees’ laptops. Doing this can help prevent any misunderstandings or concerns that might arise about your company’s monitoring software.
Managers should let their teams know what they plan on doing with the data being collected and how long it will be stored. This can help establish a transparent company culture and avoid issues with employees who might not have been told about the monitoring software in advance.
Don’t Try to Monitor Every Little Detail
As with any company policy, it’s important not to enforce a monitoring software policy on your employees for everything they do. This can lead to distrust and resentment from employees who feel like they aren’t being treated fairly.
Limit yourself to big-picture items rather than small details — such as which websites are visited, how much time is being spent on social media apps, etc.
It’s also helpful to note that some companies will monitor applications or sites for non-work-related use even when employees aren’t working during the day. This means certain activities might be recorded while an employee isn’t at their desk but still using a company computer.
Have a Solid Plan in Place
A common mistake that companies make when implementing their monitoring software is not having a solid plan. A solid plan consists of a detailed document of what employees will be monitored for, how long the data is stored, and more.
Your plan should also include a list of reasons why you are implementing this new policy and the expected benefits to your company from doing so.
Having no plan at all can lead to frustration among employees and distrust towards the leadership who is monitoring them. A solid plan is important for a couple of reasons:
- It helps ensure that the company’s monitoring software is used correctly and fairly.
- It prevents any legal issues with your employees who might get upset about being monitored without their knowledge.
- It allows employees to understand exactly what you are monitoring on their computers and why.
The right corporate monitoring software can help you stay on top of your business. It can also help you and your employees develop a more transparent culture. Therefore, research which software is the best fit for your company and have a solid plan in place to help you make sure you’re getting the most out of your new system.